Job Opening for Business support officer, Private Bank with Standard Chartered Bank

Job description

Department: Private Bank

Grade: G6

Reports To: Regional Head MENAP

Location: SC Tower, Dubai

Job Description

Provide high quality business management, coordination and project management support to the Regional Head of Private Bank - MENAP

Key Roles and Responsibilities

Driving strategic business initiatives:

-Responsible for assisting in the development and management of high level strategic business initiatives for Private Bank and coordinating the business plans, processes and people in support of these initiatives
-Support the REGIONAL HEAD OF PRIVATE BANK - MENAP in developing ,driving and coordinating a consolidated strategy including strategy implementation ,identifying and analyzing strategic opportunities ,identifying gaps and actions to deliver on those opportunities

Effective business management :

-Drive a management process in order to enable the REGIONAL HEAD OF PRIVATE BANK - MENAP to effectively manage the region's Private Bank Objectives.
-Closely monitor the development ,implementation and performance of business critical issues .Assist with regular business review meetings ,conduct proactive data analysis on all metrics ,including monthly financials ,pipeline ,budget ,etc
-Tracking Performance ,development and implementation of business critical issues using existing MIS and data provided by functional and business support
-Provide business management ,coordination and project management support for REGIONAL HEAD OF PRIVATE BANK - MENAP
-Work with colleagues at multiple levels within Private Bank and other business planning managers to ensure a global standard approach to business management and issue resolution
-Assist REGIONAL HEAD OF PRIVATE BANK - MENAP in planning and monitoring annual revenue and cost budget for Private Bank
-Ensure Private Banking compliance with Group policies, including operational risk framework, compliance risk monitoring, AML and all aspects of corporate governance.
-Extensive diary and email management
-Organize regular team meetings
-Organize ,coordinate and take minutes of major meetings and committees if required
-Follow up on actions arising from different meetings up to completion.
-Approve requests via systems on behalf of REGIONAL HEAD OF PRIVATE BANK - MENAP
-Assist with the smooth running of REGIONAL HEAD OF PRIVATE BANK - MENAP office and ensure premises and IT issues are promptly addresses
-Effectively maintain and manage all office and filing systems and ensure that the office is well kept.
-Day to day management of cost centre .Manage REGIONAL HEAD OF PRIVATE BANK - MENAP costs on items like transport ,travel and telephones.

Set up business intelligence and analytical capability :

-Developing and sustaining data driven management culture
-Establish and enhance existing sales analytics for Management & sales staff and this includes identification of optimal analytics tools and automation of reports
-Helping the business in achieving the revenue targets by identifying opportunities and risks with the help of analytics and data modeling

Communication:
-Act as the main contact and information source in office .Manage internal and external lines of commutation for REGIONAL HEAD OF PRIVATE BANK - MENAP

-Assist REGIONAL HEAD OF PRIVATE BANK - MENAP with follow up correspondences and execute actions as appropriate .Complete delegated work on behalf of REGIONAL HEAD OF PRIVATE BANK - MENAP and track to completion.

-Preparation of presentation for business reviews and meetings

People & Talent :

-Assist the REGIONAL HEAD OF PRIVATE BANK - MENAP in developing and embedding a high performance culture by embracing management processes and activities with a goal of creating an environment of performance excellence
-Support HPOB in talent management, performance management, and workforce planning and productivity effectiveness.
-Strong analytical background with ability to conceptualize and implement key strategies
-High standards of Honesty ,integrity and discretion, strong diplomacy /interpersonal skills
-Entrepreneurial ,assertive ,highly self motivated ,proactive ,adaptable and results oriented
-Strong analytical ,communication and relationship management skills
-Advanced Excel, PowerPoint and word skills

Qualifications and Skills

Good to have:

Demonstrable results in prior project management
Strong relationships with SCB Private Bank across the network
Good Knowledge of SCB systems ,processes and politics

*Self-confidence with a high level of drive, dedication, pride and exceptional attention to detail.
*Adept analytical skills
*Excellent inter-personal skills, with the ability to build lasting and strong internal relationships at senior levels and across borders, developing a strong and broad network of contacts within the Bank.
*Very adept communication skills, both written and oral, with proven ability to distil information into incisive reports and presentations.
*Strong organisational skills with ability to manage multiple deliverables in a timely and effective manner

Key measurable:

-Accuracy and efficiency in providing management support
-Adherence to timelines
-Be a team player
-Upholding the five key SCB Values (Courageous , Responsive ,International, Creative ,Trustworthy)

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 23/06/2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply

Opening for Relationship Manager / Associate Director, Priority Banking with Standard Chartered Bank

Job description

Standard Chartered is a leading international banking group operating for over 150 years in Asia, Africa and the Middle East. We've built a successful and sustainable business by playing a fundamental role in economies, helping people and businesses grow and achieve their aspirations. With over 89,000 employees representing 127 nationalities, we value the diversity and unique perspectives amongst our people. We are committed to developing their strengths and enabling them to make a difference to our success by helping them fulfil their potential.

Our Consumer Banking business offers solutions and services through multiple channels including branches, call centres, award winning online and mobile applications. We drive deep relationships with our 13 million customers by consistently meeting their financial needs, whether it's introducing first-to-market solutions that bring greater convenience and flexibility, or rewarding their total banking relationship with us.

Job Description

About Priority Banking
Priority Banking customers are successful individuals looking beyond the ordinary. As a Priority Banking Relationship Manager at Standard Chartered, you understand that it takes the perfect blend of exceptional service, expert solutions and unique benefits, tailored to help our customers achieve their financial priorities.

Be More. Be a Relationship Manager at Standard Chartered.
There's energy and ambition in everything you do. A successful career is only part of the equation, and we give you the environment to be more than that, to help not only clients make the right choices but also people in our communities to better their lives. At Standard Chartered we understand that some of the best performance comes from having meaning to your job.

Our Consumer Bank is on a transformational journey, putting our customers at the heart of our strategy to drive business growth. By joining one of our most valued business lines, we'll help you to create deep and enduring relationships with clients, and reward high and sustained performance with a clearly defined career progression. We take a long term view and want you to succeed in your career by providing you with a robust training programme, access to products and tools, and a disciplined career development plan.

Key Roles and Responsibilities

Acquisition & Sales Management:

* Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.
* Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.
* Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.
* Achieve "best in class" productivity in order to maximize the efficacy of the sales process.
* Achieve the budgeted cross sell targets, consistency and penetration.
* Aggressive Sales call plans to acquire large prospective customers through referrals.
* Ensure coverage of customer base in accordance with the approved contact plans.
* Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business Done, etc.)
* Maintain and update customer information on C Manager.
Accurate and timely generation of reports.
* Activation of dormant accounts.
* Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.

Customer Relationship Building :

* Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
* Effectively meeting customer expectations and handling/ reduction of customer complaints.
* Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
* Manage the portfolio to de-risk against attrition and achieve stability of book.
* Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
* Serve as the one-point contact to the High Net Worth customers of the Bank.

Compliance & Risk :

* Ensure KYC/AML updates, proper zero error documentation.
* Updating the C - Manager, adhering to the Contact Management Plan.
* Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
* Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
* Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.
* Read, understand and comply with all provisions of the Group Code of Conduct.

Qualifications and Skills

* University Graduate.
* Strong relevant experience in sales and relationship management.
* Experience in handling all Banking & Investment Products (Wealth Management).
* Demonstrated ability in sales planning.
* Strong communication and negotiation skills with the ability to influence outcomes.
* Networking ability to manage interdepartmental deliverables.
* Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
* Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
* Computer literacy at the user level.
* Adapting to multi-cultural environment.
* In-depth knowledge of capital markets and financial planning.
* To be able to detect any suspicious transactions, Money Laundering, Forgeries, etc.
* Analyzing economic trends, global markets, customer needs and competitive products in order to structure priority banking offerings.

How To Apply

Everything that matters to you in your career and in life, matters to us. Join us as a Relationship Manager and we'll support you to get where you want to go, and to be more of the person you aspire to be.

You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/bemore. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 29/02/2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply.

Job opening for Projects & Service Enablement Manager with Standard Chartered Bank

Job description

Projects:

Manager the country projects in close liaison with the Regional & Global teams.
Track and follow up the regulatory projects

Service:

Act as enabler for service, cost and other initiatives for the country.
Work on business efficiency projects in liaison with various operations unit heads
Support GSSC governance activities

Financials:

- Work closely with ITO and GSSC Finance teams on issues such as budgets, monthly performance tracking, preparation of ITO metrics, etc.

- Analyze performance and costs; contribute to cost reduction by eliminating waste and identifying cost reduction opportunities.

- Monitoring and evaluating the implementation of the plans, pointing out material negative deviations and recommending prompt corrective actions;

MIS / Reporting:

- Review and redesign the structure of management information reporting in ITO MENA to meeting ongoing and changing requirements, as necessary

- Ensure timely submission of ITO West packs, Group WB and CB information requests, Group Operations information requests etc.

- Carry out ad-hoc and regular analysis of operational and business data to identify key risk trends, volume increases etc. to assist the operations, technology and business teams to pro-actively manage risk and forecasts.

Communication:

- Working closely with the CIO, ensure that key successes in UAE are communicated to Regional and Group functions.

- Act as point of contact for GSSC and represent the interests of UAE operations and business.

- Coordinate activities to meet the overall objectives of the CIO

- Participate in the preparation of ITO's Annual, Half Year and End of Year achievements & highlights;

Risk:

- Work together with the Risk Management department to define ITO UAE annual risk appetite;

Others:

- To undertake such other ad hoc projects/assignments as the CIO would require and ensure delivery of the desired result within agreed time frames.

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 08/05/2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply.

Opening for Manager, Insurance Portfolio - Wealth Management with Standard Chartered Bank

Job description
Department: Wealth Management
Grade: G7/ G6
Reports To: Head Bancasurance, Africa & Middle East.

Job Description

Fine tune and customize Group Wealth Management Strategy and Insurance Strategy into country plans and help in devising a plan to execute the strategy with a view to deliver revenue targets.

Key Roles and Responsibilities

Strategy Formulation & Execution, and Financial Management :

* Drive business revenue through deepening & retention of customers across all segments.
* *Articulate Wealth Management segment strategy to leverage potential revenue opportunities across all segments
* *Collaborate with Sales Staff to discover unmet needs that have been identified by the customers and RMs and subsequently work through for product delivery
* *Ensure effective execution of rigorous sales, service & operations management disciplines across the Insurance team, together with the Operation colleagues and Insurance partner/s.
* *Optimize Insurance P&L and balance sheet performance as well as other financial KPIs
Customer Experience & Relationship Management :

* Identify opportunities for process improvements based on VoC and VoF and drive for gap resolutions.
* Personally perform as a role model (customer-centric ambassador), and engage key customers
* Ensure delivery of portfolio management that is parallel with respective segments' portfolio targets and measures.

Leadership, People & Community Development :

* Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline.
* Develop and build talents through optimal resourcing, capacity planning, succession planning and engagements.
* Assume personal responsibility for country (or zone) staff productivity and performance relating to scorecards.
* Lead in building Insurance country (zone) model and profile through strong internal & external networking & alliances building.

Risk management & control :

* Ensure compliance with external and internal regulations and policies covering Operational, Credit, Reputational and People Risk.
* Achieve KPIs set for operational, credit, people and risk parameters.
* Recognize and exercise sound commercial judgment & respond and resolve issues appropriately.
* Read, understand and comply with all provisions of the Group Code of Conduct.
* Sound knowledge of all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
* Ensure KYC compliance for all new to bank and existing customers.
* Report any suspicious transaction immediately to the supervising officer of Fraud Control

Qualifications and Skills

* UAE National Required
* University Graduate
* Minimum 5 years experience in sales and relationship management.
* Experience in handling basic Banking and/or Insurance Products
* Demonstrated ability in sales planning and delivery.
* Strong communication and negotiation skills with the ability to influence outcomes.
* Networking ability to manage interdepartmental deliverables.
* Strong inter-personal skills and leadership ability which encourages and promotes enthusiasm and team spirit.

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 09/06/2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply.

Opening for Associate Director, Transaction Banking Sales Manager with Standard Chartered Bank

Job description

To work with the International Corporates and Consumer Banking Unit Heads for developing the cash management and trade sales plans in line within overall Transaction banking Product Business Plans and the RM plans for the country.
To structure Cash Management and Trade solutions and sell products and services to new and existing customers in the integrated and meet/exceed sales goals and targets in respect of revenues and volumes.

Key Roles and Responsibilities

• To ensure that TB product revenues and profitability targets are achieved/ exceeded.
• To undertake market situation analysis to identify new business opportunities in co-ordination with Product Management and Coverage teams.
• To understand customers' businesses and to anticipate the requirements through a consultative selling process. To match customers' needs with product capabilities through presentation of tailored demonstrations and proposals. To negotiate terms and conditions with customers to maximise revenue and profitability.
• To provide structured solutions to meet the specific cash management and trade services requirements of our customers and prospects.
• To undertake a disciplined product-oriented sales management process. To monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets.
• To train coverage team RMs in product knowledge, provide technical product expertise and conduct joint calls to ensure joint sales goals are met, new revenue opportunities are identified and customer feedback on product and competition is obtained.
• To assist product management and development in strategic product rollouts.
• To provide feedback and assistance to all areas of transaction banking; e.g., Product Management, Marketing, etc. to ensure that the voice of the customer and local requirements are incorporated into ongoing plans and initiatives. To keep abreast of customers' needs, trends and product/market intelligence for new product developments/enhancements, strengthening SCB's competitive position in this field.
• To ensure smooth deal implementation and adherence to high levels of service quality.
• To identify opportunities for cross selling and referrals to other SCB lines through developing a good understanding of client needs.
• Facilitate customer service issues and to ensure a high level of post sales service is made available to the clients at all times.
• Maintain on going contact with customers to ensure targeted level of utlization
• To monitor the progress of local implementation team.

KEY RELATIONSHIPS

Internal

Unit Heads / Relationship Managers To gain commitment for rolling out sales plans. Train and guide RMs in working capital transaction banking products and services to facilitate achievement of sales plans.
Manager, Cash Management Ops.
Manager, Trade Operations, Country Money Laundering Prev. Officer To resolve issues and ensure service levels are met as per standards agreed upon.
To be able to detect any suspicious txns, Money laundering, forgeries etc.
Business Heads (IC, CB, Treasury, etc.) To provide/obtain cross-sell referrals/leads.
Cash Management and Trade Product Management / Development To provide active support on product initiatives, including customer and competitor feedback for new product developments/enhancements and to resolve any product delivery issues.
Regional / Country Heads / Global Account Managers / Regional Account Managers within CR To leverage from experiences of rollout of our products and services in their markets and in the structuring of complex network solutions for cross-border deals with MNCs

External

Customers and prospects (Financial Controllers, General Managers, MDs, Promoters/Owners) To understand trends affecting customers' and prospects' businesses in order to structure cash management solutions and sell them our products and services.

CONTRIBUTES TO

Development of the country Transaction Banking business plans in line within overall transaction banking Product Business Plans for the country and regional / global segments.
Primary accountability for generation of incremental revenues, from fees and float income, and attracting and locking-in client relationships through value-added transaction banking services.
Protection of the Banks reputation. Banks ability to meet legal and regulatory obligations. Minimising risk of Bank being used by money launderers

AUTHORITIES

Accountability for managing the business development cost base within agreed budget.

Qualifications and Skills

• Preferred MBA or equivalent
• Preferred experience in the cash management and trade sales related field.
• Preferred experience in senior level client management, sales territory management and managing people and teams is important, as is interpersonal skills, presentation and negotiation skills, oral and written communications.
• Understanding of the bank operations, treasury, trade finance, money markets and regulations on a local and regional level is needed.
• Have a good knowledge of the Groups Policy, Standards, local regulations and legislation of the prevention of money laundering.

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 5 June 2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply.

Opening for Senior Manager, Business Advisory, Anti-Money Laundering / Sanctions with Standard Chartered Bank

Job description

The Senior Manager, Business Advisory Anti-Money Laundering (AML) / Sanctions, will report directly to the Head of Financial Crime Compliance (FCC) United Arab Emirates. The incumbent will manage a team whose remit is to provide advice, guidance and support to the Retail / Commercial/ Corporate and Insitutional Banking / Private business segments on AML and Sanctions related issues.

The role holder will deputize for the Head of Financial Crime Compliance as and when required.

Key Roles and Responsibilities

Overall Responsibilities

• Assist the Country Head of Financial Crime Compliance (FCC) to build and run an effective Country FCC team.
• Deputize for the Head of Financial Crime Compliance as and when required.
• Attend appropriate committees on behalf of the Country Head of FCC.
• Lead the FCC Business Advisory Team, providing Subject Matter Expert advice and guidance to the business segments.
• Develop staff, encouraging professional development
• Support the Head of FCC to build strong relationships with Regulators, Monitors, Law Enforcement and external contacts at peer banks.

Leadership and Management

• Exhibit leadership and teamwork when dealing with business colleagues.
• Knowledge Development and Information Management
• Identify areas for personal professional development for self and team.

Stakeholders Relations

• Establish and develop effective working relationships with key Standard Chartered business contacts and functional contacts and work collaboratively to ensure financial crime compliance across Standard Chartered, United Arab Emirates..
• Partner with Legal and Compliance colleagues to ensure a rounded, fully briefed approach to AML/Sanctions matters being reviewed.

Qualifications and Skills

• The role-holder will have the following experience:
• Significant FInancial Crime experience in the financial services industry.
• Excellent knowledge of the Policies, Procedures and Standards relating to Financial Crime Risk, as well as knowledge of the local regulations and legislation on AML/Counter Terrorist Financing (CTF) and sanctions.
• Experience working in an international bank.
• Ideally experience of working in Middle East markets.
• Excellent leadership experience, prior experience of managing large team and developing staff.
• Strong analytical and decision making skills. Strong responsibility and organization skills. Strong drafting skills. Excellent negotiation and communication skills - written and verbal including presentation skills.
• Self-motivated and self-reliant, with the ability to provide practical and effective advice. Inclusive style and good listening skills are required. Being able to accept challenges, listen to the other points of view and adapt your approach accordingly is essential.
• Good judgment. Diplomacy, politeness, sensitivity and the ability to professionally stand your ground when needed.
• An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity. Independence, creativity, resourcefulness and resilience.
• Sound working knowledge of MS Office suite particularly Word, Excel and PowerPoint.
• Understanding of the key features of relevant FCC laws and regulations that affect the bank.

Closing Dates

The closing date for applications is 29/05/2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply.

Opening for Senior Analyst, Financial Crime Compliance Controls with Standard Chartered Bank

Job description

Supports the Regional FCC transaction monitoring and screening framework appropriate to the Region's Anti Money Laundering (AML)/Combating financing Terrorism (CFT) risks. In addition he/she will be providing support in the implementation of FCC operational risk framework, FCC projects in country and responding to AML inquiries internally and externally.

Key Roles and Responsibilities

Overall Responsibilities

* Ensure that regional significant investigations are concluded internally and externally where relevant
* Accountable for regional level case management data entry and assurance and escalating significant issues to Senior Manager, FCC Controls
* Manage alerts/cases/Suspicious Activity Reports (SARs) as part of transaction surveillance (TS) in Detica
* Manage alerts from customer match reports (CMR) and dynamic risk rating and escalation to region
* Perform Quality Assurance (QA) on CMR alerts closed by Country FCC along with QA on TS cases closed by Country FCC.
* Manage escalations from the business
* Manage escalations based on customer screening alerts
* Help provide training on TS and respond on a timely basis to queries from the stakeholders involved i.e. colleagues in Chennai and the Business;
* Review and understand (gaining expert knowledge in the process) of country laws and regulations
* Develop technical knowledge of systems to enable review of data mapping etc and work closely with country Business / Compliance teams and Chennai AML technology teams;
* Support Senior Manager, FCC Controls in developing controls and procedures relating to TS, customer screening and suspicious activity reporting. Support the operation of such controls and procedures and keep the procedural manual up to date;
* Undertake quality assurance role of transaction surveillance & customer screening to identify suspicious activities and assist in preparation of SAR filing where necessary;
* Manage production orders escalated to Country FCC
* Investigate alerts generated from FCC system or staff escalation
* Report where appropriate to the relevant authorities
* Propose risk management responses in relation to clients subject to findings of concern from investigations
* Assist and advise junior members of the team on FCC matters and investigations.
* Ensure names are added to the watch lists on a timely basis
* Manage Credit card monitoring alerts
* Assist in dealing with cases coming in and being sent via the Intel Exchange process
* Dealing with Customer Sanction Review alerts

Leadership and Management

* Manage an integrated process including work by analysts in the Group's Shared Services Centres

Knowledge Development and Information Management

* Share high profile cases with Senior Manager, FCC Controls and Head of Financial Crime Intelligence Unit to develop typologies and other materials to improve controls
Stakeholder Relations
* Group Technology Operations
* Operational Risk

Qualifications and Skills

Technical Competencies

• Competency: Proficiency Level
• Execute Compliance Governance, Frameworks and Models
• Partner with the business to make decisions based on the knowledge and interpretation of current and possible future policies, practices, trends and information of financial crime
• Intermediate
• Implement Identification, Monitoring, Testing, and Reporting
• Resolve suspicious activity alerts (SARs)
• Advanced
• Manage and Mitigate Risks
• Conclude investigations of non-compliant activities
• Advanced
• Manage FCC Regulatory Relationships
• Partner with legal counsels for matters regarding individual liability and country

Click on THIS link to apply.

Opening for Head, Client Static Data Unit, AME with Standard Chartered Bank

Job description

Standard Chartered is a leading international banking group committed to building a successful and sustainable future for our people, our customers and the communities we serve. With 1,700 branches and offices in 68 markets in Asia, Africa and the Middle East, we offer exciting and challenging international career opportunities to over 89,000 employees.

Job Description

Client Static Data Leader with overall ownership of COBAM processes for Corporate and Institutional Banking, African and Middle East, specifically:

Team Management:

• Ensure the team members fully understand and observe the code of conduct and values of SCB
• Ensure the team have clear responsibilities and objectives defined through a robust P3 process and clear Job Descriptions
• Engage, manage, coach and motivate team members as required to ensure processes are managed efficiently and effectively
• Support the team in resolving issues between Middle Office Specialists and functions as required
• Manage work distribution and flow of information within the team to ensure all team members are fully engaged
• Administer all system processes relating to the employee life cycle
• Ensure team members complete all mandatory trainings for their role

SDM processes - Client Profile Account Creation, Maintenance, Dormancy, Offboarding/Closure and other Static Data Management (SDM)-related projects and clean up activities

FATCA and other related regulatory-driven activities that rely on quality client static data
Signature Update Process

Key Roles and Responsibilities

This role aims to drive these functions that enable the business to effectively adhere with global standards, controls and levels of conduct on the management of quality Client Static Data and Off-boarding activities.

Policies & Procedures:

• Overall ownership of the implementation / adherence to established and approved policies and procedures for all processes managed
• Keep the Relationship Manager (RM)/Client Coverage Manager (CCM) and Hub well-versed of these approved Policies and Procedures
• Lead in ensuring policies and procedures are well-documented, approved, and kept updated
• Ensure that defined and approved country-specific addendum are in place where applicable
• Highlight and escalate critical exceptions in policies and procedures to Group Client Static Data Unit and SRM calls

Data Quality Management (DQM):

• Responsible for timely identification and resolution of Data Quality issues, including those regulatory-driven exceptions thru continuous coordination with DMC, COM and Hub team
• Monitor and coordinate Data Clean initiatives performed by the Hub
• Review and ensure actions come out of the Hub's DQM dashboards, Root Cause analysis and Audit Trail

Governance

• Responsible for organising, leading and managing effective SRM calls and keep all relevant stakeholders engaged for their outputs and actions
• Ensure KPI dashboards are regularly published, and these along with process issues are reviewed during SRM calls
• Liaise with country ops teams to highlight issues with the hubs for discussion during the SRM calls
• Conduct Service review calls, prepare the minutes and circulate to all parties
• Report, track and ensure resolution of deviations and/or process gaps
• Conduct regular reviews of the processes, systems and underlying policies and ensure that these are efficient, and are fit for purpose
• Develop and drive continuous process improvement and automation initiatives for the manual processes performed by the HUB
• Oversight of the KCSA's completed by the respective Hubs and/or in-country teams
• Ensure process documentation (process notes) are established, signed off, and kept up-to-date
• Establish and keep up to date a capacity plan and a risk/succession plan

SDM, Off-boarding, & other CSDU Activities

• Responsible for ensuring that all CSDU activities undertaken by the team are discharged in accordance with approved policies & procedures, within agreed SLA and quality standards
• Ensure effective processes are in place in sourcing and maintaining critical & relevant information for clients across all internal systems
• Ensure the information is up to date and fit for purpose in the infrastructure provided through the Client contact management team in the hubs
• Work with the Hub in implementing various CSDU data and project initiatives, including those driven by the CLM team
• Develop a strong working relationship with various stakeholders, such as with Segment heads to address client nuances and special workflows

US FATCA, UK CDOT & CRS Implementation

• Overall responsible for the implementation of processes required to obtain regulatory driven documentary requirements for FATCA, CDOT, and CRS forms for AME
• Establish, regularly review and monitor MIS and the team's progress on the repapering exercise
• Plan and lead execution of strategies to meet the established regulatory deadlines for 100% of the population
• Establish regular avenues where queries, escalations, and new strategies are discussed with the project team
• Ensure effective regular SRM calls are done so as to resolve any issues, exceptions, and any other that needs to be discussed with CET

Signature Update Process

• Manage the roll out of the revised Signature Update process and ensure the team adheres 100% to all agreed timeliness and quality standards
• Mitigate risks for this critical process by ensuring effective controls are in place and are regularly checked
• Establish regular SRM calls with CET to discuss issues, exceptions, and any other that needs to be discussed
• Liaise with all parties involved in the end to end process and ensure everyone's engagement towards the successful roll out of this revised process to UAE, and then to the rest of AME

Qualifications and Skills

Experience in managing multiple stakeholders, including senior leadership
Leadership and Problem Solving skills
Overall business experience and operational experience
Has foresight, manage risks intelligently
Ability to work under pressure and tight deadlines
Ability to manage organizational, procedural and strategic change
Ability to deal with clients and have a service-focused approach

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)

We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply.

Opening for Business Planning Manager - International Corporates with Standard Chartered Bank

Job description

The scope of this role is wide ranging and covers the broad spectrum of the Client Coverage business. As a consequence, the role will involve a combination of routine, project and ad-hoc work of a strategic and tactical nature.

Key Roles and Responsibilities

• Financial Performance & Forecasting
• Support the Head of International Corporates, UAE in delivering superior and well balanced financial performance by work closely with the Business teams and Business Finance in tracking and monitoring financial performance against set financial objectives.
• Preparation & presentation of performance, portfolio & client analysis, and the identification of business opportunities including the implementation of key actions.
• Support the budget and forecasting process
• Actively manage the business pipeline in close coordination with the Coverage and Product Partner teams.

Business Strategy

Work with the International Corporates UAE Head, along with CEO UAE, Regional and Group management, to drive strategy creation and execution and in particular highlight and resolve trade-offs between competing investments and agendas.

Preparation of the annual strategy, setting business targets & objectives, business performance metrics and productivity ratios.

Control & Governance

• Support IC in maintaining a strong and appropriate control environment, in collaboration with the Business Risk Manager.
• Constantly review and refresh the framework for monitoring, identifying, measuring, assessing, reporting and escalating all material risks for which the International Corporates UAE Head is accountable for.
• Co-ordinate audits and other reviews and ensure all regulatory requirements are met.
• Working with IC, CDD Lead, CDD Risk Management and the CDD Hub to continuously improve the efficiency of the CDD process.
• Oversight the operational risk support infrastructure through close interaction with the Business Risk Management team in the UAE.
• Operational Delivery & Excellence
• Specific focus on creating and driving process and operating efficiency across UAE by owning and drive initiatives which create operational infrastructure excellence and which align and support the strategic ambition of the business.
• Work closely with the Group COO's office in the implementation of the Group COO's business agenda - Centres of Excellence approach to improve key processes free up front-office time to focus on sales-related / revenue generating activities through combination of (i) Operational excellence ("OE") and (ii) Optimal operating model ("COE"):
• Operational Excellence aims to * Understand and measure the process & major pain points. Process redesign to simplify, eliminate, automate, hub etc.
• Support the set up of the MENAP Middle Office.
• Balance Sheet & Liquidity Management
• Manage the International Corporate balance sheet in line with objectives by working closely with the sales teams, Money Market Sales, Transaction Banking and ALM.
• Actively manage the liquidity requirements of the business.
• Manage the asset sell down program
• Human Resource Management / Leadership

Credit Risk

Work in conjunction with Risk to set and monitor client portfolio, risk exposures and client strategy;
Key Relationships will need to be built with the following:

* Global and Regional Institutional Corporate management
* Global and Regional Product Partners
* Corporate and Institutional Banking MENAP Team Heads
* Regional & Country CEO's
* Regional Support Function Heads (Human Resources, Learning & Development, Talent Acquisition, Operations, Finance, Credit etc.)

Qualifications and Skills

• Due to the breadth and complexity of the role, a high level of proficiency in multiple dimensions is required, including (but not limited to):
• Self-confidence with a high level of drive, dedication, pride and exceptional attention to detail.
• Adept analytical skills
• Excellent inter-personal skills, with the ability to build lasting and strong internal relationships at senior levels and across borders, developing a strong and broad network of contacts within the Bank.
• Very adept communication skills, both written and oral, with proven ability to distil information into incisive reports and presentations.
• Excellent analytical and finance skills, with proven ability to interpret, analyse and present financial information and performance metrics.
• Detailed working knowledge and understanding (including business drivers) of product-level P&L, economic revenue, risk-weighted assets under Basel II / III.
• Strong business acumen, with good knowledge of risk, product and operational activities and processes.
• Strong organisational skills with ability to manage multiple deliverables in a timely and effective manner.
• Proved leadership aptitude, as well as the ability to positively influence business, product and governance teams.
• Strong core/business values given the nature and sensitivity of the role.
• Preferably dual language skills; English essential, Arabic preferred

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 1 June 2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Click on THIS link to apply.