Date: 12-May-2016
Location: United Arab Emirates
Etihad Airways is an award winning, global aviation group and the national carrier of the United Arab Emirates. Our goal is to be a truly 21st century global airline, challenging and changing the established conventions of airline hospitality.
We are pleased to announce an extremely exciting opportunity for a Business Analyst to join our growing Technology and Innovation division. You will add immediate value by supporting our Global Loyalty Company with several high impact and business critical technology programs. The ideal candidate will have at least 5 years of experience working within a Business Analyst capacity, ideally for an Aviation group.
This is a highly specialized role, responsible for the overall Requirements Gathering, Business Process Consulting and Reviews along with conducting workshops with senior business leaders.
SPECIFIC RESPONSIBLITIES
Full responsibility for Requirements Gathering across a large technology portfolio
Conducting workshops with senior business leaders across the Technology and Innovation division
Participate in developing business cases for new solutions to demonstrate technical feasibility, sustainability and return on investment and get initiative approval
Participate in developing departmental guidelines to provide guidance and ensure consistency across the technical and functional teams
Coordinate the analyst team during solutions implementation to ensure proper support to business and limit disruptions / impacts on business continuity
Review and maintain the staffing plan to ensure availability of resources according to planned activities
Develop and maintain deep understanding of business processes and operations to ensure accuracy of business requirements and alignment of solutions to operations content
Coach, guide and provide formal / informal feedback to analyst team to support skills development and team’s performance
Monitor the proper tracking of all documents required by Etihad’s IT delivery methods to ensure accurate documentation of all activities
GENERAL RESPONSBILITIES
Policies and procedures - Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner
Day-to-Day Operations - Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures. Refer to supervisor for complex tasks which may require exceptions to procedures
Safety, Quality & Environment - Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
EDUCATION & EXPERIENCE
At least 5 years' experience within a Business Analyst capacity
Bachelors Degree
About Etihad Airways
Etihad Airways began operations in 2003, and in 2015 carried 17.4 million passengers. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 116 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of around 120 Airbus and Boeing aircraft, with approximately 200 aircraft on firm order, including 66 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and five Airbus A380s.
Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a new brand that brings together like-minded airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits. For more information, please visit: www.etihad.com
Click on THIS link to apply.
Location: United Arab Emirates
Etihad Airways is an award winning, global aviation group and the national carrier of the United Arab Emirates. Our goal is to be a truly 21st century global airline, challenging and changing the established conventions of airline hospitality.
We are pleased to announce an extremely exciting opportunity for a Business Analyst to join our growing Technology and Innovation division. You will add immediate value by supporting our Global Loyalty Company with several high impact and business critical technology programs. The ideal candidate will have at least 5 years of experience working within a Business Analyst capacity, ideally for an Aviation group.
This is a highly specialized role, responsible for the overall Requirements Gathering, Business Process Consulting and Reviews along with conducting workshops with senior business leaders.
SPECIFIC RESPONSIBLITIES
Full responsibility for Requirements Gathering across a large technology portfolio
Conducting workshops with senior business leaders across the Technology and Innovation division
Participate in developing business cases for new solutions to demonstrate technical feasibility, sustainability and return on investment and get initiative approval
Participate in developing departmental guidelines to provide guidance and ensure consistency across the technical and functional teams
Coordinate the analyst team during solutions implementation to ensure proper support to business and limit disruptions / impacts on business continuity
Review and maintain the staffing plan to ensure availability of resources according to planned activities
Develop and maintain deep understanding of business processes and operations to ensure accuracy of business requirements and alignment of solutions to operations content
Coach, guide and provide formal / informal feedback to analyst team to support skills development and team’s performance
Monitor the proper tracking of all documents required by Etihad’s IT delivery methods to ensure accurate documentation of all activities
GENERAL RESPONSBILITIES
Policies and procedures - Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner
Day-to-Day Operations - Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures. Refer to supervisor for complex tasks which may require exceptions to procedures
Safety, Quality & Environment - Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
EDUCATION & EXPERIENCE
At least 5 years' experience within a Business Analyst capacity
Bachelors Degree
About Etihad Airways
Etihad Airways began operations in 2003, and in 2015 carried 17.4 million passengers. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 116 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of around 120 Airbus and Boeing aircraft, with approximately 200 aircraft on firm order, including 66 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and five Airbus A380s.
Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a new brand that brings together like-minded airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits. For more information, please visit: www.etihad.com
Click on THIS link to apply.
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