Reporting to: Operations Manager
Salary: Competitive Package including bonus
Operation Dimension: To provide an Italian/European ambiance to 800 Pizza Clientele and manage the various aspects of the operation by taking responsibility and initiative where needed.
Financial Dimensions: Manage an annual growth of 15%
Management Dimensions: To train a team of cooks and servers in order to ensure that customer service and product quality is second to none thereby enhancing the brand image of 800 Pizza as the best Italian restaurant in town.
Principal Accountabilities
Desired skills and Experience
Should you wish to apply for the above offer kindly email your cv and presentation letter in English to recruitment@800pizza.com
Salary: Competitive Package including bonus
Operation Dimension: To provide an Italian/European ambiance to 800 Pizza Clientele and manage the various aspects of the operation by taking responsibility and initiative where needed.
Financial Dimensions: Manage an annual growth of 15%
Management Dimensions: To train a team of cooks and servers in order to ensure that customer service and product quality is second to none thereby enhancing the brand image of 800 Pizza as the best Italian restaurant in town.
Principal Accountabilities
- Be in touch and report to the Operations Manager on a daily basis so to maintain an open and efficient two way verbal and electronic communication.
- Ultimately be responsible for all aspects of the restaurant operation including front of the house, back of the house, delivery section and storage area if applicable.
- Develop and motivate the team as a Leader but also work the floor and greet customers as a Team player in order to set the example and project the professional Italian image and warm Italian hospitality to the clientele.
- Create an environment that promotes staff morale and encourages the employee to have pride in their area of responsibility and in their skills, thus ensuring maximum efficiency.
- Ensure proper safety and maintain the highest standards of hygiene and cleanliness in all aspects of the work.
- Prepare and monitor work schedules for the team ensuring that the restaurant has an adequate number of staff needed for daily operation. This should also take into account national holidays and seasonality.
- Maintain and check all required paperwork, e.g. stock count, chiller temperature recordings, grease trap maintenance recording, pest control recording, food items labeling, suppliers invoices, etc
- Delegate duties when and where necessary to the team, ensuring that the restaurant is in immaculate condition and ready for service at all time.
- Ensure that the operation flows smoothly and efficiently with orders being processed and delivered promptly.
- Maintain a high standard of discipline implementing company policies when it comes to disciplinary action such as warnings and deductions.
- Set a grooming example by maintaining professional personal grooming, posture and behavior at all times i.e. Clean and neat haircut, no smoking in areas visible to the customers and possibly no smoking at all to avoid the smell of smoke onto clothing, no visible jewelries apart from a wedding band and a conservative wrist watch.
- Communicate interactively with all levels of staff by holding briefing sessions on a daily basis.
- Ensure that the correct procedures are carried out regarding the billing system i.e. cancelling orders, refunds etc.
- Look after all equipment and its maintenance and therefore communicate with maintenance contractors and suppliers promptly when required.
- Assist wherever help is needed for the good will of the Business.
Desired skills and Experience
- Minimum of 3 years' experience in a large casual dining Environment
- Bachelor degree / Diploma in hotel management /business administration or 5 years' experience
- Excellent English communication skills –Verbal and written
- Experience working with diverse cultures, managing and delegating a multi-cultural team.
- Proficiency in the use of Windows OS and software such as Outlook, MS Office(Excel, outlook, Word and Power point Presentation)
- Ability to deliver great commercial results, manage lasting relationship with subordinates and inspire a great team
Should you wish to apply for the above offer kindly email your cv and presentation letter in English to recruitment@800pizza.com
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